We know that our success depends on consistently providing value of our customers, in this sense we are pleased in offering you a range of the most frequent queries so you can easily solve any doubt and enjoy the LinkAYL experience.
What do I need for window automaton?
Electric window control systems include electric window opener, controller, remote, sensor, and battery backup. We’ll offer you solutions if you send us your detailed requirements.
1) What building are your windows in?
2) Window type? Awning window, casement window or other style?
3) Window size of each window, Width X Height?
4) Thickness of glass?
5) What is the open angle of your window, or how far will the window open?
6) How many windows do you have in total?
7) How do you plan to control all the windows? Open them simultaneously, individually or both?
8) Do you need sensors, such as rain sensor, smoke sensor or temperature sensor?
9) Do you need battery backup system that can open windows in case of mains power failure?
10) Do you have the drawings or photos about your window and the building?
Can I open windows in case of mains power failure?
Yes. we have UPS system which can opener windows in 72 hours when ac outage.
Can I control my windows when I’m not at home or travelling?
Yes. we have Wi-Fi controller which can control your window anywhere in the world via your smartphone.
Can I open window remotely?
Yes. We have hand held remote and wall remote. They can work with LinkAYL controller to open windows remotely.
What sensors do you have?
We have wind rain sensor, smoke sensor, gas sensor, temperature sensor.
Can the windows be closed automatically when it’s rainy and I’m outside?
Yes. Rain sensor LK-RS00 can work with LinkAYL controller to close windows automatically when it’s rainy.
Can the windows be opened automatically in case of fire?
Yes. Smoke sensor LK-YT142 can work with LinkAYL controller to open windows automatically in case of fire.
Why Do I need a synchronizer when I use two actuators to control one window?
The synchronizer can detect the current of each actuator in real time, in case one of the actuators in the group run abnormally, another will stop to protect the window not to be damaged.
If I want my windows open when it’s too hot or windows close when it’s cold, what should I do?
We have temperature sensor LK-TH001. It can work with LinkAYL controller to open/close windows at setting degrees.
Can I open my windows at 6:00 am and have them closed at 8:00 pm?
Yes. We have touch timer. It can work with LinkAYL controller to do the job.
Do you have a smart way to control my kitchen windows in case of gas leak?
Yes. We have gas sensor LK-GA502. It can work with LinkAYL controller to open the windows automatically in case of gas leak.
What window openers do you have?
We have small single chain opener, large single chain opener, twin chain opener and linear actuator.
Do you offer customized stroke for your openers?
Yes. Both of chain opener and linear actuator have customized stroke available.
Do you offer customized color for your openers?
Yes. Both of chain opener and linear actuator have customized color available. But there will be an MOQ required. The price will be a little higher and lead time will be a little longer.
Can you offer recommended solutions for our projects?
Yes. We are happy to offer you solutions. Below details of your project is needed.
1) What building are your windows in?
2) Window type? Awning window, casement window or other style?
3) Window size of each window, Width X Height?
4) Thickness of glass?
5) What is the open angle of your window, or how far will the window open?
6) How many windows do you have in total?
7) How do you plan to control all the windows? Open them simultaneously, individually or both?
8) Do you need sensors, such as rain sensor, smoke sensor or temperature sensor?
9) Do you need battery backup system that can open windows in case of mains power failure?
10) Do you have the drawings or photos about your window and the building?
Can I get samples?
Yes. Samples of standard model are available for your testing without extra fees.
What is the MOQ?
No MOQ required for standard models. If you have some special needs we’ll discuss the MOQ.
What is the delivery time?
3 days for standard samples, 2-4 weeks for bulk orders.
What are the shipping ways?
We can ship by air express or by sea. Also we can do EXW if you have your own forwarder.
How do I place an order?
Send us an inquiry about the details of the item you need (Model, Color, Quantity or special needs.)
You will receive the Proforma Invoice showing the contents Including Company Information, Payment Details, Delivery Term.
Sample of standard model is available for your test.
Payment and bank slip.
Production and delivery will be arranged after the payment confirmed.
Delivery.
What are the payment terms?
Western Union, please send us MTCN.
T/T (Telegraphic Transfer), please send us bank slip.
Do you accept PayPal?
PayPal is very expensive. We prefer Western Union and TT. If you want to use PayPal, it’s also available.
Can I get any quantity discount?
Yes. We offer wholesalers and distributors very attractive price depending on the quantity. At the same time, we also offer a good price for small order. Because we believe in big business is started from small order.
Can I contact your staff in the time after work?
Yes. We service our customers 7-24. Because our customers are from all over the world of different time zones and sometimes some urgency will happen.
Can you offer Form A or C/O?
Yes.
What’s the warrantee?
3 years for actuators, one year for control systems.
Is LinkAYL a manufacturer?
Yes. LinkAYL has been specialized in the field of electric window controls for more than 10 years. We have our own R&D team and workshop.
What is LinkAYL making?
Electric chain window opener, linear actuator, control panel, UPS battery backup system, Wi-Fi system, synchronizer, sensor, remote, manual switch.
Does LinkAYL offer OEM or ODM?
Yes. OEM and ODM are available.
What certificates do you have?
We have CE certificates for actuators. Some of control systems have CE and C-Tick certificates.
Can I buy your products directly?
Yes. Our products are sold worldwide. You can buy our products from us directly or from our agency or distributors.
How can I become a distributor of LinkAYL?
We are happy to sell products via our distributors so that we can focus on manufacturing. If you are interested in distributing our products please email us at info@linkayl.com.
Can I sell LinkAYL products on our online shop?
Yes. We will send you high-resolution pictures for your online use, you can also take the pictures and upload by yourself.
How do I contact LinkAYL?
Welcome to get in touch with us:
Phone:
+86-769-8158 8139 (English & Chinese)
Email:
info@linkayl.com
Open hours:
Monday – Friday 9 AM – 6 PM (Local time is GMT+8)
Off days:
Saturday & Sunday
24/7 mobile phone number:
+86 186 8877 0288 (Urgency call)
Contact person:
Mr. Gavin Wu
Can I visit your company?
Definitely! We warmly welcome our valued customers all over the world to visit our company. We would like to offer the pick-up.
How do I go to your company?
Our company is located in Chang’an Town, Dongguan City, Guangdong Province. If you fly to Shenzhen Bao’an International Airport directly, we will pick you up to the hotel or to come to our company. If you arrive in Hongkong first, please take a taxi to Shenzhen Bay Port, and then we will arrange the pick-up.
Free Download
The below PDF downloads are introducing what LinkAYL do and how LinkAYL electric window control systems work, also including how to connect window openers, controllers and input devices. Please download freely for your reference.
Contact Information
Office & Factory:
4/F, Building A, Wanlifeng Industrial Park,
Wusha, Chang’an Town,
523857 Dongguan, Guangdong, China
Tel: +86-769-8158 8139
Fax: +86-769-8977 5378
Email: info@linkayl.com
Mob/Wechat: +86 186 8877 0288
WhatsApp: +86 135 1049 5858
Skype: gavinwucn
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